Parent Child Press Customer Service

Customer Service

How long does it take to receive my order?
Using US Postal Service, you should receive your package within two weeks. International shipping could take as long as 4 weeks. We also have Next Day and 2nd Day shipping available. These are shipped out within one business day of your order. [top]

What do you charge for shipping?
View our shipping rates by clicking here.
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What if I don't like something, or it is damaged during shipping?
Your complete satisfaction is very important to us! We guarantee that if you do not like your merchandise, or it is damanged, you can return it and get your money back. This 100% satisfaction money-back guarantee is good for 30 days.
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How do I cancel an order?
If you need to cancel your order, simply contact us at info@parentchildpress.com. Please include the invoice number of the item that you would like to cancel to insure accuracy.
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I do not live in the United States. May I still buy merchandise?
You sure can! We ship merchandise all over the world.
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May I pay by check or money order?
Absolutely! To place an order using a personal check or money order please call us at 866.727.3682 (toll free).
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What if I have a question that is not on this FAQ?
Don't worry...we're here for you! Please contact us at info@parentchildpress.com. Or to get your own personal customer service rep, call our toll-free customer service line at 866.727.3682 (toll free).
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